INSURANCE
INSURANCE & PATIENT CARE
At Chen Dental, our priority is always you—not your insurance company. That’s why we’ve structured our practice with your best care in mind:
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We work with most PPO plans, but we are not in-network with any insurance company. This allows us to recommend treatment based on what is best for your health, not what your insurance company prefers.
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As a courtesy, our team will file your dental claims on your behalf to help you maximize your benefits.
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We will always provide the most accurate estimate of your out-of-pocket portion possible before treatment begins.
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Many patients are surprised to learn that most dental insurance companies offer out-of-network benefits, and that is what we work with.
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If you would like to know exactly what your insurance will cover, we can send a predetermination request to your insurance company. This process takes a few weeks on their end, and we will contact you as soon as we receive their response.
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Dental Medicaid and Dental HMO plans do not work with our office, as they assign patients to specific dental practices within their network. If you are enrolled in one of these plans, we recommend contacting your insurance provider to find a participating office.
Disclaimer: While we work with insurance, we do not work for insurance companies. Our focus is on delivering the highest quality care tailored to your needs—not the limitations of your policy.
