Meet the Team


  • Alba

    Dental Assistant

    Alba joined the Chen Dental team in 2011 and she graduated from South Florida State College’s Dental Assistant Program. She has 10 years of experience with multiple certifications including infection control, radiation health and expanded functions. Alba has three beautiful children with her husband of 5 years and they enjoy visiting Mexico and taking family days at Disney World. She also enjoys volunteering with the PTO and Girl Scouts organization.


  • Andrea

    Dental Assistant

    Andrea joined the Chen Dental team in 2014. She graduated from South Florida State College’s Dental Assisting Program with expanded functions and national certifications in 2008. She has 12 years of dental experience and is currently working towards her Bachelor’s degree in education to teach dental assisting. When Andrea is not at work or school, she does professional photography and loves quality time with her husband of 5 years and their two Boston terriers, Rosie and Rocky.


  • Anne

    Dental Assistant

  • Areli

    Dental Hygienist

    Areli joined the Chen Dental team in 2019 and graduated from the South Florida State College Dental Hygiene program. She became a dental hygienist because  she wanted to “create lifelong relationships” with patients and educate them about the importance of preventative oral health. In her free time she is very involved in her church youth group, enjoys time with family, and likes to bake/cook.

  • Caitlyn

    Customer Service Specialist

    Caitlyn, a Highlands County native, joined the Chen Dental team in 2019 and has 2 years of customer service experience. Caitlyn is pursuing her Bachelor's Degree in Business at South Florida State College. Caitlyn loves serving in her church.  She enjoys family time and spending time with her 4 younger siblings.

  • Caleb

    Customer Service Specialist

    Caleb, a Pennsylvania native, has four years  of customer service experience and joined the Chen Dental team in 2018. Caleb graduated from the Great Commission Bible Institute in May 2017. In his free time he enjoys being a youth leader in his church, and loves pro-gaming. He enjoys playing a variety of sports to exercise his competitive nature. 


  • Cheyenne

    Dental Assistant

  • Connie

    Dental Assistant

    Connie joined the Chen Dental team in 2013. She graduated from Valencia College for radiology and from the University of Florida Dental Assisting Program with expanded functions. Connie wears many hats in our office as a dental assistant who is also a lab technician and the team leader of our hygiene team! She has over 21 years of dental experience. Connie has been happily married for over 20 years and enjoys camping with family and friends, and quality time with her daughter.


  • Ethan

    Digital Dental Lab Technician

    Ethan joined the Chen Dental team in 2015. He is a graduate of Full Sail University in Orlando, FL Ethan has been instrumental in developing and designing processes for Chen Dental Labs, the first lab of its caliber in Highlands County. Ethan enjoys mountain biking, surfing, Jeep trail riding, fine dining, movies, and using his Universal Studios annual pass.


  • Genesis

    Dental Assistant

    Genesis joined the Chen Dental team in 2018. She has been a certified expanded functions dental assistant since 2015, totaling 5 years of dental experience. Genesis and her husband of 13 years have a precious little 8 year old girl and they enjoy using their annual passes to Universal Studios for family fun!

  • Geri

    Marketing

    Geri joined the Chen Dental team in 2005. She graduated from Southern Adventist University with a degree in art and has over 20 years of experience as a graphic designer.  She has been happily married to Dr. William Chen for 20 years. Together, they have 3 sons. Geri is also a coordinator for Dave Ramsey’s Financial Peace University.

  • Gina

    Dental Hygienist

    Gina joined the Chen Dental team in 2018 and has over 8 years of dental experience. Gina received her degree in Dental Assisting at Robert Morgan Educational Center in Miami and continued on with her dental hygiene degree at Sanford-Brown Institute in Ft. Lauderdale. Gina has a very close knit family and church family. She moved to Lake Placid after living in Ft. Lauderdale to spend more time with her church and personal family. In her free time, Gina enjoys faith based books and movies.

  • Halie

    Customer Service Specialist

    Halie joined the Chen Dental team in 2018 and has two years of patient care experience. She holds an Associate of Arts degree from South Florida State College. She enjoys spending time with her husband and their little girl, and also has a goal of visiting all 50 states in her lifetime.


  • JoJo

    Executive Assistant

    Jojo, a Pennsylvania native,  joined the Chen Dental team in 2016. She is a graduate of the Great Commission Bible Institute and has over 10 years of experience in executive work. She started her executive assistant career at a local church and continued to grow her skills at Chen Dental. Jojo enjoys spending time with her husband, her three dogs, friends and family, and loves being involved in her church.

  • Kendall

    Operational Team Lead

    Kendall joined the Chen Dental team in 2014 and has over 7 years of experience in dental office administration. Kendall is currently pursuing her Bachelor’s Degree in Business Administration at Liberty University. As a third generation Highlands County native, Kendall desires to make Chen Dental better for its patients but also increase the community impact in her hometown. In addition to her passion for her career, Kendall loves spending time with her husband and two daughters.


  • Kris

    Dental Assistant

    Kris joined the Chen Dental team in 2017. She graduated from the Great Commission Bible Institute in 2014. She then received her degree from the Dental Assistant Academy of the Palm Beaches in 2018 and completed her Associates Degree at South Florida State College in 2019. Kris has 3 years of patient care services. Kris’ passion for travel and outreach has taken her to twenty different countries. Kris enjoys swing dancing, hammocking, and going to Disney any moment she can.

  • Kristie

    Dental Assistant

    Kristie joined the Chen Dental team in 2020 with over 6 years of customer service experience. She graduated from South Florida State College with her Bachelor’s Degree in Supervision and Management, and went on to get her Expanded Functions Dental Assisting Degree from Dental Assisting Academy of the Palm Beaches. Kristie loves spending time with her family, which includes her 2 year old little girl. She loves to sing or read in her free time, and is a Simon Sinek fan. Her place to spend downtime is in her family cabin in Ocala National Forest.

  • Lucy

    Customer Service Specialist

    Lucy joined the Chen Dental team in 2019 and has 4 years of customer service experience. Lucy is working towards completing her Associate of Arts degree. She will continue on to complete her Bachelor’s degree in business administration with a focus in marketing. Lucy is a Highlands County native but her favorite place to be is on the Florida coast with her friends and family members.

  • Lu Lu

    Dental Hygienist

    Lulu joined the Chen Dental team in 2017 and she is a graduate of the South Florida State College Dental Hygiene school. She has 4 years of experience in dental hygiene and 2 years in dental assisting. Lulu enjoys educating her patients on the importance of oral health and making a difference in their lives. Lulu has been happily married for over one year, loves spending time with family and friends and loves leading a healthy lifestyle.

  • Marcus

    Fulfillment

    Marcus joined the Chen Dental team in 2019. He is currently a junior at Forest Lake Academy. Marcus enjoys spending time with his family, surfing, and cars. 

  • Maria

    Dental Hygienist

    Maria joined the Chen Dental team in 2016 and attending Florida Gulf Coast University, Rollins College and completed her dental hygiene degree at South Florida State College. Maria has 12 years of experience as a dental hygienist and enjoys serving her patients with the best of her abilities. Maria grew up in Lake Placid and enjoys spending quality time with her husband, and their young son and daughter.

  • Melissa

    Financial Coordinator

    Melissa joined the Chen Dental team in 2010 and has over 35 years of experience in the dental field. In her time off, Melissa enjoys spending time with family and friends, traveling, and exploring National Parks. Melissa has been married for 33 years and she is a proud mother of two grown children, a daughter who is a graphic designer in Tennessee, and a son who is currently working in Iraq.

  • Nicole

    Dental Assistant

    Nicole joined the Chen Dental team in 2018 and has several years experience serving the people of Highlands County. Nicole received her degree in dental assisting at Dental Assistant Academy of the Palm Beaches. In her free time, she enjoys riding with her husband, time with their two little boys, and going to the beach.

  • Rosie

    Customer Service Specialist

    Rosie joined the Chen Dental team in 2017 and has been in customer service for 16 years. She enjoys serving patients and looks forward to helping anyway she can. Rosie earned her Associates degree from South Florida State College in Cosmetology and Certified Nursing Assistant and plans to continue her education to receive her Bachelor of Arts. Rosie was born in Texas and she dreams of one day owning a ranch with horses. She enjoys time with her husband and their three little children, a girl and two boys.

  • Shannon

    Financial Assistant

    Shannon joined the Chen Dental team in 2016 as a customer service specialist and moved into the finance department in 2019. She has served in customer service for 6 years. Shannon has studied communications at Oakwood University and Tennessee State. She is currently studying Business Administration at Keiser University. She has a love for planning events (which has been helpful in planning potlucks  for our work family). She also loves time with her family, enjoys true crime podcasts, is a fan of Beyonce, and enjoys doing make-up in her free time.

  • Sharleen

    Marketing Team Lead

    Sharleen joined the Chen Dental team  in 2016  as a customer care specialist and recently moved into the marketing department at Chen Dental. Sharleen has over 7 years of patient care experience. She attended South Florida State College and received her Bachelor’s degree from Bryan College in Dayton, TN. Sharleen recently celebrated two years of marriage and enjoys traveling, learning new hobbies, and RVing.

  • Taylor

    Dental Assistant

  • Veronica

    Dental Assistant